Merits of Using Video Conference.
Illustrations in films are more convincing than words. In many different occasions, a video conference is way better than a telephone call. For instance, one may need to show demonstration of a new product in the market to international sales team, or resolve an issue with customers who need sharing data. Evidently, one is more convinced with what he sees during a discussion as it is more meaningful and efficient as compared to a verbal description during an audio conference. Some of the key benefits of using video conference are explained below in the context of conversation with analysts, value-added resellers and customers.
It reduces the cost of travelling. Business productivity is enhanced by the new idea of just being in one office but monitoring activities in different places. With the help of a face to face conversation with the customers, colleges or partners, one can never be replaced. More so, added advantage is to video conference, due to its availability, easy to use and huge leap in quality. Video conferencing save in cost as it is way cheaper as compared to the cost incurred during the annual trips, together with the associated costs.
It also helps in increasing productivity among the team members and customers. It to help in enhancing productivity among customers and team members. International businesses in today’s market tend to have satellite offices in every part of the country or even the entire globe. The old method of communication in these offices is by use of emails, phone calls, and instant messages. Since there is no face to face communication between these people, there can result in misunderstanding, or to a greater extent a nonexistent or lost communication. With the aid of video conferencing, these participants are likely to be focused on what is being discussed, thereby improving productivity.
Enhances good communication and relation. Body language and facial expression during video conferencing are easily observed on the participants, making collaboration even more effective and faster. On the other hand, these key aspects can be lost when a verbal phone call is used. When the manager holds a video conference with his employees across the globe, the employees get the feeling of being close to the home office. There is no need for expensive and time-consuming travels as one can easily get things done from the comfort of home or workplace desktop.
It provided an added advantage over the competitors. When introducing a fresh product in the market, it is needless to be ranked second. Video conferencing helps in creating a competitive advantage for a business. The video conference is faster, and hence teams using it are more informed. There is a reduction in time needed to introduce a new product in the market. More personal relationships are built by support department using video conference with their customers.